In a move unveiled on Tuesday, the government has announced the implementation of round-the-clock printing for National Identity (ID) cards to address backlogs and accelerate processing.
Speaking to the press, Immigration Services Principal Secretary (PS) Julius Bitok revealed the government’s acquisition of additional printing machines to facilitate the swift issuance of identification documents at Nyayo House and regional centers.
The expedited printing schedule and enhanced machinery capacity aim to effectively tackle the persistent challenge of prolonged wait times experienced by Kenyans seeking ID renewals or new applications. The initiative seeks to streamline operations, eliminate delays, and enhance overall service delivery within the immigration department.
Interior Cabinet Secretary Kithure Kindiki emphasized the government’s commitment to eradicating bureaucratic hurdles and improving efficiency within the passport issuance process. Addressing historic underfunding as a key contributor to delays, Kindiki assured applicants that starting from May 1, 2024, passport applicants can expect to receive their documents within Twenty-One (21) Days of application.
The initiative follows President William Ruto’s recent launch of the Bungoma passport application center, aimed at extending passport services to residents of Vihiga, Kakamega, Busia, and Trans Nzoia counties. PS Bitok highlighted the decentralization of immigration services as a strategy to enhance public access to government facilities and streamline service provision for both local and foreign clients.