Who Needs an eTA?
  • Applicability: All nationalities, except Kenyan citizens and members of the East African Community (EAC), are required to obtain an eTA.
  • Exception: EAC nationals can continue to travel using their National ID, Interstate Pass, or Passport.
Application Process
  • Official Website: Applications must be submitted through the official website: www.etakenya.go.ke.
  • Third-Party Applications: Any applications made via third-party websites will be automatically denied.
  • Underage Travelers: For travelers under 18, the application must be completed by a parent or legal guardian.
Steps to Apply
  1. Visit www.etakenya.go.ke.
  2. Select “Apply Now” and follow the on-screen instructions.
  3. Choose between individual or group application.
  4. Ensure all data entered is accurate.
  5. Submit the application.
  6. Await confirmation emails regarding application receipt, payment receipt, and the decision (approval/refusal).
  7. If approved, save the eTA (sent as a PDF) on your device, print it, or store it in the “Kenya Travel Authorisation” mobile app.
In Case of Denial
  • Immediate Action: Travel to Kenya is not permitted at the moment.
  • Contact Support: Reach out to [email protected] for assistance.
  • Application Status: Check your application status at any time at www.etakenya.go.ke.
Required Documentation for eTA Application
  • Passport: Valid for at least six months post-arrival with one blank page.
  • Photo: A selfie or passport-type photo.
  • Contact Information: Email and phone number.
  • Travel Itinerary: Details of arrival and departure.
  • Accommodation: Booking confirmations.
  • Payment Method: Credit/debit card, Apple Pay, etc.
Additional Requirements for Certain Countries
  • Financial Proof: Bank letters or financial asset statements.
  • Return Transport: Confirmed booking details.
  • Health Certificates: Yellow fever certificate and other vaccination/test results if necessary.
Special Requirements Based on Visit Purpose
  • Medical: Doctor/hospital referral letter.
  • Conferences: Invitation/participation letter.
  • Employment: Employment contract.
  • Resettlement: Supporting documents.
  • Business: Company invitation letter and registration copy.
  • Family Visit: Invitation letter and host’s identification.
  • Diplomatic Travel: Diplomatic passport and official letter.
Processing Time and Validity for a Kenyan Electronic Travel Authorisation (eTA)
  • Standard Processing: Approximately three (3) working days.
  • Premium Service: There’s a PREMIUM Option for faster processing or assistance.
  • eTA Validity: Valid for one journey (single entry) and expires upon exiting Kenya.
Important Considerations
  • Travel Permission: An eTA does not guarantee entry; it’s a prerequisite for travel.
  • Boarding and Entry: Carriers may deny boarding without necessary documents. Entry can also be denied after questioning at departure or arrival points.
  • Booking Requirement: eTA application requires confirmed transport and accommodation details.
  • Payment Issues: In case of payment refusal, reattempt after checking funds or wait a few minutes.

Kenya’s move to a visa-free policy with the introduction of the eTA streamlines the process for international travelers, making the country more accessible while maintaining essential security and documentation standards.

It’s a step forward in promoting tourism and global connectivity, emphasizing the importance of efficient and secure travel procedures.